Privacy Policy – Rangriti
At Rangriti, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop from our website.
Information We Collect
When you use our website, we may collect:
Personal details such as name, phone number, email address, and shipping address
Payment-related information (processed securely via trusted payment gateways)
Browsing data such as IP address, device type, and pages visited
How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates, offers, and customer support responses
Improve our website experience and services
Prevent fraud and ensure secure transactions
Data Security
Rangriti uses industry-standard security measures to protect your personal data. We do not sell, rent, or trade your personal information to third parties.
Third-Party Services
We may share limited information with trusted partners such as:
Payment gateways
Courier and logistics partners
Marketing tools (for emails/SMS, only if opted in)
These partners are obligated to keep your data secure.
Cookies
Our website uses cookies to enhance browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings if you prefer.
Your Consent
By using our website, you consent to our Privacy Policy.
Return & Refund Policy – Rangriti
At Rangriti, every ethnic piece is crafted with care. However, if something doesn’t feel right, we’re here to help.
Return Eligibility
Returns are accepted only if:
The product is unused, unwashed, and in original condition
All original tags, labels, and packaging are intact
The return request is raised within 7 days of delivery
Non-Returnable Items
The following items are not eligible for return or refund:
Customized or made-to-order outfits
Products bought during sale or clearance
Items damaged due to misuse or improper handling
Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect product:
Contact us within 48 hours of delivery
Share clear photos/videos of the issue
Once verified, we will arrange a replacement or refund
Refund Process
Refunds are processed after quality inspection
Amount will be credited to the original payment method
Refund timeline: 5–10 working days
Exchange Policy
Exchanges are subject to stock availability
Shipping charges (if applicable) may be borne by the customer
Shipping Charges
Original shipping charges are non-refundable
Reverse pickup may or may not be available depending on location
Contact Us
For any questions related to privacy, returns, or refunds, feel free to reach us:
Brand Name: Rangriti
Email: support@rangriti.in (example)
Phone: +91-XXXXXXXXXX
Working Hours: Mon–Sat | 10 AM – 6 PM